Shein’s app runs on the tricks the FTC calls ‘dark patterns.’ Now the FTC is investigating.
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Shein’s app runs on the tricks the FTC calls ‘dark patterns.’ Now the FTC is investigating.

July 29, 202636 views4 min read

This explainer explains what dark patterns are, how they trick users, and why the FTC is investigating Shein for using them in its app.

What are Dark Patterns?

Imagine you're shopping online and you see a popup that says, "You've won a free gift!" But when you click on it, it's actually a sales pitch that makes it hard to say no. Or maybe you're trying to unsubscribe from an email but the button is hidden or hard to find. These tricks that make it easy to do something you didn't intend to do are called dark patterns.

What is a Dark Pattern?

A dark pattern is a design trick used on websites or apps that tricks users into doing something they didn't mean to do. It's like a sneaky salesperson who uses misleading tactics to get you to buy more than you planned. These tricks are often used in online shopping, social media, and even in apps that help you find jobs or sign up for services.

Dark patterns can be subtle or obvious, but they always have one goal: to influence your behavior in a way that benefits the company, not you. For example, a website might make it very easy to buy something but then make it really hard to cancel your subscription.

How Do Dark Patterns Work?

Think of dark patterns like a magician's tricks. They use psychology and design to influence what you do without you realizing it. Here are a few common examples:

  • Trick #1: Forced Continuity - This is like signing up for a free trial, but then the subscription automatically renews and charges you without telling you clearly. You might think you're just trying something free, but then you're stuck paying.
  • Trick #2: Misdirection - This is when a website hides important information or makes it hard to find. For example, the button to cancel your subscription might be in a small, hard-to-see corner of the screen.
  • Trick #3: Confirm Shaming - This happens when a website makes you feel bad for not doing what they want. For example, a website might say, "You're not going to regret this," to make you feel like you're missing out.

These tricks are not just sneaky—they're often illegal. The Federal Trade Commission (FTC) in the United States has been cracking down on them because they can be harmful to consumers.

Why Does This Matter?

Dark patterns matter because they can hurt people in many ways. They can lead to:

  • Unwanted purchases
  • Loss of privacy
  • Confusion about what you're agreeing to
  • Unfair treatment by companies

When companies use dark patterns, they're not just trying to make money—they're trying to trick you into doing things that are not in your best interest. This is why the FTC is investigating Shein. They want to make sure companies are honest and fair with their customers.

Shein, a popular online fashion retailer, is under investigation because it is suspected of using dark patterns in its app. The FTC is looking into whether Shein's app tricks users into buying more than they intended to. This investigation is important because it could lead to new rules that protect consumers from these sneaky tricks.

Key Takeaways

  • Dark patterns are tricks used on websites or apps to influence your behavior in a way that benefits the company.
  • They can be found in online shopping, subscriptions, and social media apps.
  • These tricks are often illegal and can harm consumers.
  • The FTC is investigating Shein for using dark patterns in its app.
  • Being aware of dark patterns helps you make better decisions and protect yourself online.

So, the next time you're shopping online or using an app, pay attention to how easy it is to cancel something or change your settings. If it feels tricky or confusing, it might be a dark pattern. Stay alert and trust your instincts!

Source: TNW Neural

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