The biggest moat in AI belongs to the company that can't even fix Siri
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The biggest moat in AI belongs to the company that can't even fix Siri

March 19, 20269 views3 min read

This article explains how Apple’s iPhone, not its AI features, is the key to its competitive advantage in the AI market.

What is a 'moat' in business?

Imagine you're building a castle. To keep your castle safe from enemies, you build a wide, deep moat around it — a body of water that's hard to cross. In business, a moat is something that protects a company from its competitors. It's like a castle's moat — a strong defense that keeps rivals from easily taking over the market.

What is it?

Apple is known for making great products like iPhones, iPads, and Macs. But when it comes to artificial intelligence (AI), Apple is not the fastest or the most advanced company in the world. In fact, its AI features like Siri are often seen as outdated or not very smart compared to competitors like Google or Microsoft.

Despite this, Apple is expected to make over $1 billion in revenue from AI by 2026 — mostly because of the iPhone. This is a big surprise because Apple’s AI isn’t the best. So how does Apple have a strong moat (or defense) in AI?

How does it work?

Think of the iPhone like a bridge. Even though the bridge might be old or not the most beautiful, it’s still the main way people cross a river to get to the other side. In the same way, even though Apple’s AI tools like Siri are not the best, the iPhone is still the main way people interact with AI on a daily basis.

Every iPhone user has access to Apple’s AI features, and Apple can use this connection to build its own AI services. Apple is not just selling phones — it’s creating a platform where people can use AI tools every day. The more people use the iPhone, the more Apple learns about how people want to use AI, and the better it can make its services.

This is called a network effect. It means that as more people use a product, it becomes more valuable. The iPhone is like a hub — it connects millions of people to AI, and that gives Apple a powerful edge.

Why does it matter?

Apple’s situation shows us that in the world of AI, it’s not always about being the smartest or the most advanced. Sometimes, being the most connected or the most used is what matters the most.

Other companies like Google and Microsoft are spending billions on making their own AI tools. But Apple is using its unique position — the iPhone — to build its own AI empire. It’s not about making the best AI tool. It’s about being the main way people access AI.

This is important for everyone. As AI becomes more part of our lives, companies that control the main ways we use it — like through our phones — will have a big advantage. It’s not just about the technology itself, but about who controls the path to that technology.

Key takeaways

  • A 'moat' in business is like a castle’s moat — it protects a company from competitors.
  • Apple’s AI tools like Siri are not the best, but the iPhone is the main way people use AI.
  • Apple’s strength comes from the huge number of people who use iPhones, giving Apple a big advantage in AI.
  • It’s not just about being the best — being the most connected to users can be more valuable.

Source: The Decoder

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